Hotels missing out on restaurant reservations, Micros says

A recent Micros study of the independent hotel market found that: “….only 6% of the hotels allowed us to make a restaurant reservation during the online booking process. Not all of the hotels had a restaurant and many others that did suggested that the guest could e-mail or phone up to book a table. However, only 6% allowed the guest to book a table online as part of the online room booking process. Again, for hotels that have dining facilities, this is a missed opportunity to ensure that guests eat in the hotel rather than going elsewhere” simpleERB is the answer for independent hotels. Install our booking widget on your site and on your reservation pages and pick up confirmed reservations from your guests. Original article at: https://www.micros-ecommerce.com/wp-content/uploads/downloads/2012/eCommerce-Independent-Hotels-2012.pdf   Excerpt from Micros study. “…..only 6% of the hotels allowed us to make a restaurant reservation during the online booking process. not all of the hotels had a restaurant and many others that did suggested that the guest could e-mail or phone up to book a table. However, only 6% allowed the guest to book a table  online as part of the online room booking process. Again, for hotels that have dining facilities, this is a missed opportunity to ensure that guests eat in the hotel rather than going elsewhere.”